Dental and medical practice website accessibility checklist
Accessibility essentials for dental, medical and therapy practice websites: booking forms, patient forms, PDFs and contact details.
Patients of every age and ability need to find your hours, book an appointment and fill in forms. Practice websites often rely on PDFs and third-party booking tools, which is where barriers appear.
Checklist
- Booking: make sure the booking widget works with a keyboard and screen reader, and offer phone and email as alternatives.
- Patient forms: provide fillable, tagged forms or an accessible web form rather than scanned PDFs. See accessible forms.
- Team photos: name each person in the alt text or caption.
- Service pages: use clear headings (H2 per service) and plain language.
- Contrast: pale blues and greens on white are common in healthcare branding. Check them with our contrast guide.
- Video: captions on any explainer videos.
- Consistent help (WCAG 2.2): phone number and contact link in the same place on every page.
This is general technical guidance, not legal or regulatory advice.
Related guides
- Law firm website accessibility: a practical checklist
- Accessibility statement template (free) and how to write one
- How much does a website accessibility audit cost? (2026 small-business guide)
- Hiring someone to fix your website's accessibility: what to expect
This guide is general technical information, not legal advice. Following it does not certify ADA or any legal compliance. Automated checks find only part of accessibility barriers.
Check your own site
Run a free homepage snapshot to see your top 3 issues in about a minute, or order the $149 Fix-Pack for up to 10 pages with copy-paste fixes for your platform.